Refund policy
Return Policy
At HarFi, we take great care in ensuring that every item meets our quality standards before dispatch. As a result, all sales are considered final, and we do not offer returns or refunds for purchased items.
We encourage customers to carefully review product descriptions, size charts, and product images before placing an order.
In the unlikely event that you receive a defective, damaged, or incorrect item, please contact our customer support team at team@harfibyhf.com within 48 hours of delivery. We will review the issue and provide assistance where applicable.
Exchange Policy
We offer exchanges within 7 days of delivery for eligible items. To request an exchange, the item must be unused, unworn, unwashed, and in its original condition with all tags attached.
Customers are responsible for any shipping costs associated with the exchange unless the item received is defective, damaged, or incorrect.
To initiate an exchange, please contact our customer support team at team@harfibyhf.com within 7 days of receiving your order.
By placing an order with Harfi, you acknowledge and agree to the policy.